Frequently Asked Questions 

What payment methods do you accept?

We accept various payment methods via our online shopping cart, including major credit cards like Visa, MasterCard, American Express plus Bitcoin. All transactions are secure and encrypted for your protection via Stripe Inc.


Do you offer international shipping?

Yes, we offer international shipping to all countries. Shipping fees and delivery times may vary depending on your location. We offer special courier services to many countries, this means select regions will have no import taxes and duties to pay on arrival. Please refer to our shipping information page for more details.


How long is the shipping process?

Generally about 7 business days delivery once dispatched is the average time depending on your location.


How do i make contact for a question?

Please message us here

We have customers all over the world and due to time zones it can be difficult to answer your questions over the phone.


What should I do if I have a problem with my order?

If you experience any issues with your order, please contact our customer service team via the contact form here. We are committed to resolving any issues promptly.


Can I get technical support for using the test kits?

Absolutely! Our customer support team is available to assist you with any technical questions or concerns about using our test kits. Please reach out to us through the contact details here.


Can i get a custom order quote?

Yes! we do many custom orders so just message us with your requirements.


What are the quality standards of the test kits?

We meticulously manufacture many of the products we offer, ensuring they meet high standards for accuracy and ease of use. Our team understands the challenges of maintaining diesel fuel quality, and we strive to provide not just products, but also the knowledge and support you need to succeed. When you buy from us, you’re getting more than just a test kit; you’re getting a partner in ensuring the health of your diesel fuel.


What do our diesel fuel test kits check for?

Our kits are designed to give you an indicator of your diesel fuel’s health. They can detect a variety of common issues that can create poor diesel fuel quality.

Key Contaminants they test for
  • Water Content: Water is diesel fuels biggest enemy. It can lead to damaged fuel nozzles and pumps plus corrosion in your fuel tank and lines. Our kits can reliably detect high levels of water giving you a clear visual indicator.
  • Particulate Matter/Sediment: Dirt, rust flakes, and other solid debris can wreak havoc. They plug filters leading to reduced power and engine breakdowns.
  • Microbial Contamination: Organisms can grow in your diesel fuel, especially if there’s water present. This “diesel bug” can create sludge and blockages. Some of our more advanced kits can help indicate this type of contamination so you can treat the issue early.
  • Fuel Quality Indicators: Some of our tests analyze aspects of  the fuel clarity or other properties that can provide overall quality and potential degradation indications.

What types of diesel fuel test kits are available?

We understand that not everyone needs the same thing, so we’ve curated a selection of fuel test kits to fit various needs and situations.

For those who need quick, straightforward checks, we have kits that are incredibly user-friendly. These are perfect for getting an immediate reading right at the fuel source, whether it’s a storage tank or a fuel dispenser. They often involve simple visual comparisons or quick chemical reactions with are reagents, giving you a rapid assessment of key parameters like water content and quality.

Our other more advanced kits combine water content and quality checks along with a microbial analysis test, you can view all our test kits here.


How do i choose the correct test kit for my needs?

Our comparison page may help you make a choice of the most suitable diesel fuel test kit.


Why is it important to test diesel fuel?

Testing diesel fuel is crucial to ensure optimal engine performance and prevent costly damages. Contaminants can lead to engine inefficiencies, increased maintenance costs, and even complete engine failure. Regular testing helps detect issues early on, allowing for timely maintenance and fuel treatment.

Ultimately, testing your diesel fuel is an act of proactive maintenance. It’s about preventing problems before they start, saving yourself time, money, and a whole lot of headaches. Our diesel fuel test kits are your tools to achieve this. By understanding your fuel and taking timely action, you ensure your diesel engines perform at their best, day in and day out.


How often should I test my diesel fuel?

The frequency of testing depends on your specific usage and storage conditions. However, it is generally recommended to test diesel fuel every three to six months, especially if it is stored for extended periods or in variable environmental conditions.


Are the test kits easy to use?

Yes, our test kits are user-friendly and come with step-by-step instructions. No specialized knowledge or equipment is generally needed. Simply follow the instructions to obtain accurate results.


How long does it take to get results from a test kit?

Most tests provide results within 30 minutes thus allowing for quick assessments and treatment decision-making. However, some tests might require a little longer time period, particularly our kits for detecting microbial contamination.